FAQ

Questions buyers ask first.

What early access looks like, what it costs, how factories get on the platform and what happens to your data.

How do I get access?

Book a demo and tell us what you’re sourcing. We’ll set up your account and run your first brief with you. Book a demo

What does it cost?

When we launch in June 2027, every new account gets one free sourcing run. If you want us to take an order further, loomlink’s AI agents and a human coordinator handle negotiation and sampling, quoted up front.

How do factories get on the platform?

Our team will audit every factory on-site before it’s listed. We’re onboarding 50 across Bangladesh (25), Vietnam (15) and China (10) for our June 2027 launch.

How do you make money, and does it affect rankings?

When you run production through us, we earn a commission set only by order size and disclosed up front. It’s the same for every factory and country, and factories can’t pay for placement.

What if no factory fits?

Every run screens for the garment and free capacity first. If the pool is too thin for a sound answer, our sourcing team works the brief with you.

When do I see factory names?

Factories stay coded until you sign a non-circumvention, non-disclosure agreement (NCNDA). Then names, contacts and full dossiers unlock. It runs for five years.

Is my brief and tech pack data secure?

Everything is encrypted in transit, and your briefs and tech packs stay in your account. They’re never shared with other buyers or sold.

Can I use loomlink alongside my current agent?

Yes. Use it to check what an agent is quoting on landed cost, compliance and factory record. It adds evidence and doesn’t replace relationships you trust.

I run a factory. How do we join?

Factories join by invitation through our on-site audit, then use the factory portal for RFQs, orders and certifications. Factory portal sign-in

Bring us your next brief.

loomlink is onboarding buyers directly during early access. When we launch in June 2027, every new account gets one free sourcing run.